Welcome to Jumia’s Help & Support pageHere you will find answers to the most frequently asked questions and tips on how to sell & buy items fast and safely.
How to sell fast on Jumia
1. Choose the right price
To choose the right price for your item, you can browse similar ads on our website. The more competitive your price is, the faster you will sell your item.
2. Write a detailed description
A detail description of your item will make it easier for the buyer to understand what you are selling. Make sure to keep the title short and clear.
3. An ad with pictures gets 7 times more views!
Add to your description one or several real pictures of your item using different angles and good lightening. You will sell your item seven times faster!
How to Sell your House
Here you can find our best advice on how to sell your real estate property fast through Jumia.
Write a detailed description
The description of your ad is the showcase of your house. It gives the buyer a first impression on the quality of your property. Make sure you define the location, square meters, number of rooms and strengths of your product properly.
Estimate your property at the right price
It is highly recommended to seek the support of an expert on this. Otherwise, you can compare prices among all of our ads on the website, taking into consideration the geographical location and the quality of the property. If your price is too high, you may have trouble finding buyers.
Upload many pictures
You should upload good and rewarding pictures to your listing. Take as many pictures as possible, of all rooms and all parts of your house. Try to use a digital camera for high quality pictures.
How To Sell Your Car
This is our best advice to sell your car fast
Sell at a Good Price
Several criteria will influence the pricing of your car so browse similar ads (model, year of construction, mileage, engine type, similar options, etc.) on Jumia website to get an idea of the value of your vehicle. Remember that selling at a fair and negotiable price will attract a lot of customers.
It is recommended to take as many pictures as possible of both interior and exterior of your car. Pictures of the interior and engine have proven to be efficient when it comes to win the buyer’s trust.
Write a detailed description of your vehicle and mention all the options and equipments (AC, ABS, power steering, etc.). One option might determinate the purchase for the buyer. To gain the buyers' trust, explain why you are selling your vehicle: it could be because you just got a company car, you need a bigger car, you are moving abroad or just because you need money.
Special tips for buyers
- Make sure that the seller is actually the owner of the vehicle
- Always check the origin of the car before buying it (make sure it’s not a stolen car).
- Try to check the authenticity of the mileage
- Make sure the technical inspection of the vehicle is up to date
- Have the vehicle checked by an independent mechanic
- Always use a purchase contract
How to Sell your Mobile Phone
If you are listing your Mobile Phone on Jumia, you might notice that your ad will not stand out from others. This is our best advice to help you sell your Mobile Phone fast
Post a Picture
Most of the searches are filtered by “ads with picture”. Make your picture look clean, use good lightening on your product and upload as many pictures as you can (especially the brand name and the damaged parts if existing).
Be Up Front About Your Products' Condition
Don't forget that Jumia is a marketplace for used items. Buyers will appreciate if you are honest about the condition of your item, so do not forget to mention the damaged areas in the description or show them in the photos.
Be Reasonable on Pricing
To get an idea of the price of your phone, look for similar products on Jumia in your city. Picking the right price will help you sell your phone right away.